Usps Says Delivered But No Package (What To Do + More)
Why is USPS saying Delivered, but no Package?
A package that’s marked as “Delivered” but is missing could be the result of a USPS scan error, or that the mail carrier put the package in a hard-to-see location or accidentally delivered it to a neighbor. If neither one of these causes your missing parcel, you can call your local postoffice to get it back.
What is the reason my package says delivered but it’s not here?
Thus, your package will likely arrive the next day. Be patient and be on the lookout for it.
If your package is missing, however, it may also be the case that it was delivered by a substitute mail carrier who doesn’t know your preferred delivery spot.
To confirm the package is still there, look around in your mailbox, under stairs, or in the bush for it.
Ask your neighbors to see if someone has received a package with your address on it. Mail carriers are not familiar with certain routes and could confuse apartment or building numbers.
How do I handle a package that isn’t here but says it has been delivered?
GPS is used by the USPS to transport packages. It is possible for a package not to be delivered on time.
For most packages, you will need to wait until your parcel arrives within the next business day.
However, if you’ve waited more than a day, checked around your property, asked your neighbors and you still don’t have your package, it’s time to contact your local USPS post office.
You’ll want to speak to the head postmaster or the manager on duty, as they should be able to contact the mail carrier on your route to find out what’s going on.
If the USPS cannot help you and your package doesn’t arrive after seven days, please contact USPS Customer Care at 1-800-275-8777 to make a Missing Mail Claim. File at the nearest post office or online. You may also call USPS Customer Care at 1-800-275-8777.
A Missing Mail claim triggers postal workers to start a detailed search of every step your package went through between drop-off and supposed delivery.
In most instances, missing mail cases involve packages that were scanned but never put onto a vehicle for delivery or that were overlooked for one reason or another.
A Missing Mail request can be used to solve these problems, and it will get the package back where it belongs.
Do USPS mark Packages as Delivered Prior to Delivering?
Most cases, USPS does not mark packages as delivered until they are delivered.
One error starts as soon as a package is scanned into the USPS system, and if an employee scans a package using the “Delivered” setting (rather than the “Accepted” setting), then a package will be marked as delivered even if it was just put in the mail.
Another type of scan error occurs when a mail carrier scans a package as “Delivered” at a location other than the designated delivery location (e.g. house, building or apartment.
When a carrier scans the parcel as “Delivered”, it will show the customer the status, “Delivered” and “Delivery Attempted”.
Scans are often more frequent than we think.
A USPS audit found that 191 packages out of 1100 had been delivered and were waiting in their delivery units to be picked up.
Why Does USPS Show My Package As Delivered If I Just Shipped It?
A USPS tracking number may show “Delivered” even though the item was created or sent.
One reason you may be seeing this message is because USPS has used a recycled tracking number.
Check the information of the tracking number to see if it has been recycled. If the tracking number has been recycled, it will show a delivery date and destination that does not match your package’s destination or origin.
The high number of USPS-send shipments means that recycled tracking numbers can be generated. The USPS delivers more than 20,000,000 packages every day so it is not unusual for them to recycle tracking numbers.
If you feel you might be dealing with a “recycled” tracking number, you will need to wait.
The tracking information for the parcel will change once the postal service scans it.
A second reason why your recently shipped package shows “Delivered”, is because the USPS has incorrectly scanned it.
Tracking information that was sent by USPS will display your package as delivered if it is set to Delivery instead of Accepted during scanning.
Unfortunately, this means the tracking number won’t update with subsequent scans of the label.
An American Postal Service representative can provide information by checking their internal track database.
To have your tracking information reviewed more in detail, you can call USPS Customer Service at 1-800-877-8339.
If you want to know more, you can also see our posts on how fast is USPS ground shipping, if you can reroute a USPS package, and if USPS reused tracking numbers.
Many reasons can cause a USPS shipment to appear as delivered when it is still missing. You can have a package marked delivered but not yet received by the USPS.
There is also the possibility that your package was sent to a stranger or left in an unsafe place. If any of the above do not apply, you can check with your local Post Office and possibly file Missing Mail claims.
.Usps Says Delivered But No Package (What To Do + More)