Best Buy Laptop & Computer Return Policy 2022

Best Buy Laptop & Computer Return Policy 2022 (Full Guide)

Apple Inc.
  • Apple Computer Company (1976–1977)
  • Apple Computer, Inc. (1977–2007)



Consumer electronics




online services
Founded April 1, 1976

; 45 years ago





Los Altos, California

, U.S.
1 Apple Park Way



Number of locations
517 retail stores (2021)
Area served
Key people
Revenue Increase


365.82 billion


US$108.95 billion


US$94.68 billion


Total assets


US$351.02 billion


Total equity


US$63.09 billion

Number of employees
154,000 (2021)


Footnotes / references






Best Buy, one of America’s most trusted electronic retailers, continues to offer value for money. They have a reasonable return policy and can exchange almost all of their products.

  • With the provision of a general exchange and return policy for electronics at Best Buy, you might be wondering, what is the Best Buy laptop & computer return policy? Continue reading to learn more!
  • Best Buy Laptop & Computer Return Policy 2022 (Full Guide)

    Best Buy Laptop & Computer Return Policy In 2022?

    Best Buy has a 15-day return policy. Customers can return computers and laptops to Best Buy within 15 days of purchasing. Customer can ask for a return, exchange, or repair if they’re not happy with their purchase of a computer. It is recommended to bring all accessories, original packaging, and a receipt to process the return.

  • If you want to get more insight into Best Buy’s return and exchange policy on laptops and computers and whether you can return the device after use and with no receipt, keep reading!
  • Can You Return A Laptop To Best Buy?

    Best Buy allows you to exchange your purchased laptop for a new one. Best Buy offers an exchange or return policy that allows laptops to be returned at no cost.

    Best Buy will accept returns of laptops and gaming computers, as well as notebook computers, from brands like:

  • Dell
  • Lenovo
  • Apple
  • Asus
  • Samsung
  • Acer
  • Microsoft, etc.,
  • To return, you must make your request for a refund within the exchange and return window of 15 calendar days.

    If you require a faster return processing time, make sure you have the packaging slip, receipt and credit card (if applicable) along with a photo identification.

    If you do not have proof of purchase, a return request may be sent to Best Buy via email. The request will either be refused or restricted based on the assessment made by Best Buy employees.

    Best Buy Laptop & Computer Return Policy 2022 (Full Guide)

    Can You Return An Opened Computer To Best Buy?

    If you return your computer unopened to Best Buy within the time frame of return and exchange, it will be accepted.

    Best Buy’s exchange and return policy allows you to inspect the functionality of your computer. If you are not fully satisfied with the computer, you can request repair, replacement, or return.

    If you are requesting exchange or refund, make sure to bring all the packaging, proof of purchase, and valid ID.

    You should return the computer in its original packaging.

    If any of these is missing, the store will process the return request and deduct an amount for what is missing.

    Do I need a receipt to return my laptop?

    Best Buy will accept your return of a laptop without the receipt.

    All you need to do is present alternative proof of purchase, such as packing slips or a credit account statement that shows the original purchase.

    After this, employees match the SKU (Store Keeping Unit), to their stock records. They then track the item in question and determine if it is eligible for return.

    It is important to note that all return and exchange requests must be made within the exchange period, an average of 15 days starting from the day of purchase.

    What is the Best Buy Return Policy for Laptops?

    The Best Buy return policy on laptops requires that you make your request within the stipulated window period of your membership status.

    To receive a full refund, all packing materials should be returned.

    Additionally, you must provide proof of purchase alongside a valid photo ID for your request to be processed.

    Best Buy could also decline your request if you don’t have proof of purchase, or if the laptop looks damaged.

    Best Buy Laptop & Computer Return Policy 2022 (Full Guide)

    Do You Have the Right to Return a Laptop Purchased at Best Buy?

    Best Buy allows you to buy laptops and have them returned if the item isn’t what you wanted.

    Best Buy gives customers the opportunity to inspect the item after it arrives and to request exchange or repairs if there are any defects or problems.

    You can return an iMac, MacBook Air, or MacBook Pro to Best Buy with your receipt if it is defective.

    When returning your Best Buy laptop to them, please pack it in the original box and its contents.

    Laptops sold at Best Buy subject to a 10% restocking fee

    Best Buy will not charge you a restocking fee if your laptop is returned to them.

    Best Buy’s restocking policy provides a detailed list of the items with a restocking fee if their customer returns them.

    This list doesn’t include laptops. Laptops will be excluded from the items subject to restocking charges upon returns by customers.

    Best Buy Laptop & Computer Return Policy 2022 (Full Guide)

    What Is Best Buy’s Return Policy On Laptops?

    Best Buy’s laptop return policy requires that you make a request for a refund within 15 days.

    When you request a refund, make sure all your personal data are erased from your computer.

    Best Buy asks that your laptop is packed in original accessories. They will not refund you if they are damaged.

    Best Buy will honor your request to return the item if it appears damaged or incomplete.

    If there are no receipts of purchase, Best Buy might not process your request for a return.

    What is the maximum time you can return a laptop at Best Buy?

    The 15 day return window for a laptop must be within the same period as the purchase.

    You might be interested to learn more about the Target laptop, computer and tablet return policies, Walmart’s computer and laptop return policies, as well as Costco’s laptop and computer warranties.

  • Conclusion
  • Best Buy will allow you to return or exchange your laptops online as well as in store. However, for a request to be marked as successful, they must abide by all terms and conditions.

    How long can I return my Laptop to Best Buy?

    What is Best Buy’s Laptop Return Policy? Best Buy allows you to return your laptop within fifteen days. My Best Buy Elite or Elite Plus members have an extended return period of 30 or 45 days, but normally for laptop returns at Best Buy it’s 15 days.

    Is Best Buy Strict On Return Policy?

    All items are eligible for exchange or refund. However, the buyer must present a receipt as proof of purchase. They also need to return the items in like-new condition and with all accessories. January 24, 2022

    How long can I return my Best Buy computer?

    Best Buy has a standard return policy that lasts 15 days starting from purchase. With a receipt the items can be returned for a full exchange or refund. Without a receipt they are exchangeable. The return window for items such as cell phones or devices that need activation is 14 days.

    What can I do to avoid a Best Buy restocking fee?

    What can I do to avoid a restocking fee at Best Buy? Best Buy can charge restocking costs for an item you want to return. Avoid this by not opening it.

    .Best Buy Laptop & Computer Return Policy 2022 (Full Guide)

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