Didn’T Receive Amazon Order In 2022 (What To Do + More)
Amazon has a reputation for being reliable in shipping orders and fulfilling them. Some customers experienced problems with packages not arriving.
Amazon orders that state “delivered” are not delivered. Customers should call customer service at Amazon if they haven’t received their packages within 48 hours. However, if the order status is still in the “Shipped” status, customers are recommended to check their tracking details for possible delays.
Customers who have placed orders after the estimated delivery date but still have not received their mail are advised to do this first:
For a notice regarding attempted delivery, check the notification. The delivery driver might have arrived at your home at an inconvenient time and taken the package back.
Look for the delivery location of your package, as it may have been left at a different place around your home than normal.
See if another person accepted the package on your behalf.
In the event that your package arrived at your local postal office, check your mailbox. Amazon packages often go through multiple carriers. If so, it could have been sent to the postoffice instead of going directly to your house.
Customers are advised to call Amazon customer service to confirm the status of their package if they have verified all information.
You can contact Amazon customer service by logging in to your Amazon account.
Customers can speak to a live customer service representative by calling Amazon’s 1-800 number, or a bot by using Amazon’s instant message feature.
Do I have the right to file a claim if my Amazon Package has not arrived?
Amazon has provided a claim method for customers, which can be used if a package has not arrived in a timely manner or hasn’t shown up at all.
You can file a claim using Amazon’s A-Z Guarantee. However, in order to qualify for the A to Z Guarantee claim, customers must check off one of the following:
You did not receive your item within the specified delivery time or in the 30 day period.
Your package arrived damaged or with defects.
Amazon refused to refund you if your package was returned.
An international return is possible, provided that the seller provides an address and a shipping label.
Your order was incorrectly shipped/customs charged by the seller.
If you have not received your package, you may file an A toZ claim. This is based upon the first qualifier. In order to receive help, customers have up to 90 days past the estimated delivery to file the claim.
In order to file the claim, login to your account and go to Accounts and Lists > Your Account > Your Orders. Choose the order for which you want to file a claim, then select File/View Claim.
What If my Package Status Says “Delivered” But I Never Got It?
Amazon recommends that customers who receive their packages but haven’t received them yet contact customer service within 48 hours. Sometimes the delivery status can change prematurely.
If your package hasn’t arrived after 48 hours, you can contact Amazon via the 1-800 number.
Amazon customer support number 1-877-586-63230 is the best, and customers should call it first to speak with a real person.
As well, Amazon customer representatives are authorized to offer help that instant message customer service agents aren’t, and will therefore be able to help locate the missing package much easier.
How can I get a refund for an Amazon package that hasn’t arrived yet?
For a refund on a lost package, the customer may follow these instructions:
Amazon will usually approve a refund within two days. A refund request may take upto seven business days for processing.
For more information about Amazon’s shipping and delivery services, please see the posts: Amazon return without returns, Amazon order not shipped, as well as if Amazon offers a telephone number.
Amazon customers who are still not receiving their Amazon order may contact customer service three days after the expected delivery date to request assistance.
Amazon will either attempt to locate the package or will offer customers a refund.
.Didn’T Receive Amazon Order In 2022 (What To Do + More)