Amazon Stolen Package Policy (What To Do, Refunds + More)
Shopping online is super easy with your computer or phone. There is one problem: you must wait for the package to arrive. That could raise concerns about theft depending on your location and how frequently you are home.
If you love to shop online like me but you have security concerns, you may be wondering what is Amazon’s stolen package policy?
What Is Amazon’s Stolen Package Policy In 2022?
With over one million package being lost or stolen each day in the U.S.A, it is clear that theft of parcels has hit new heights. Amazon offers A-toz Guarantee Protection to protect customers from most stolen packages. Amazon allows you to file for a reimbursement if your order is not returned by the seller.
You’re a victim of theft.
Amazon offers many options to help protect against theft of packages.
Check your account to verify the status of any orders. You might have expected a package would arrive one day, but the delivery was delayed by bad weather.
If the delivery status of your shipment is incorrect, it may be worth contacting your neighbours to confirm.
The possibility exists that Amazon’s driver may have made an error and delivered your parcel to the wrong address.
If the package is still missing and you think it was stolen, let Amazon know via the option to report a problem with the order in your account.
It is important to keep your eyes open for any suspicious packages. There could be an attempted delivery notice or it may have been dropped at your mailbox.
Amazon advises you to wait 48 hours, as packages can sometimes appear delivered earlier than they are actually dropped off.
This may occur if you live in a regional area where multiple carriers are handling your delivery, instead of just Amazon.
How To Report A Stolen Amazon Package?
Logging into your Amazon Account and going to the missing order will allow you to report an Amazon parcel stolen. You should note that the reporting procedure varies depending upon whether or not the item was sold directly by Amazon.
Before you file a theft package claim, it is important to get in touch with the seller who sold the item on Amazon Marketplace.
In your account’s order details section, there is an option to contact seller. Send them an email directly through the Amazon app or website. They will respond within 24 hours.
You can file a claim after the 24-hour period has expired, provided that the seller contacts you with an offer to return the product or issue a full refund.
By selecting your order, and then following the prompts for reporting a problem using the “Where’s My stuff” option you can file a claim.
Amazon or the third seller will contact you in order for them to address the problem further and find a solution.
For items sold and fulfilled by Amazon, you just go to the order and select the view/file claim option.
Fill in all fields. Also, tell us when and why you didn’t receive the package.
If you have security footage that shows someone actually stealing your item, this is your chance for as much information and detail as you possibly can.
It doesn’t matter if your camera isn’t available, simply provide truthful and precise details in order to receive your refund.
If you haven’t received any response and it’s been a few days, you can follow up by contacting Amazon Customer Service directly.
Does Amazon Give Refunds On Stolen Packages?
Amazon handles most package theft reports, giving shoppers confidence and keeping them returning to purchase more.
All stolen packages containing Amazon seller items that are not sold through third parties will be protected under the A to-z Guarantee. The A-to-z Guarantee ensures that customers will receive a full refund in case of theft.
Amazon provides replacement items for any items purchased directly from the company.
Follow your Amazon claims and payment will be refunded directly to the card you have on file.
Amazon may deny you a claim if the seller provides proof that the delivery was successful or if the information is false.
How Common Are Stolen Amazon Packages?
Amazon gives you many choices for safe shipping.
Amazon is unable to prevent every package from being taken, despite all its safeguards and a great reputation for timely, safe delivery.
The United States has 1.7 millions packages that are either lost or stolen each day. Amazon is the country’s biggest e-retailer so many stolen packages have been ordered through Amazon.
One third of Americans claim that they have at least one package taken away, which is equivalent to 25 million dollars in lost goods per day.
Security.org’s recent study has found Amazon packages most vulnerable to theft. 52 percent reported that Amazon deliveries were stolen while only 43 percent reported USPS delivery thefts.
Studies indicated Amazon packages are also more likely to be stolen then FedEx or UPS, so it’s good that Amazon offers protection against package theft.
Our posts include information on Amazon’s history, why Amazon people don’t like it, whether Amazon requires a signature to send packages, and what Amazon means for you as a customer.
Amazon, which ships billions of packages every year, is by far the most visited online shop. Due to rising package theft in America, porch pirates look out for Amazon boxes.
Amazon customers have the advantage of the A-toz Guarantee, which protects package theft. You can get a return or a replacement on most packages that are stolen.
If you think a stolen package is missing and the item shows up in your Amazon account as delivered, contact Amazon to initiate the claim process for a refund.
.Amazon Stolen Package Policy (What To Do, Refunds + More)