Amazon Delivered To Wrong Address

Amazon Delivered To Wrong Address (What To Do, Refund + More)

Amazon offers a variety of perks with their delivery, such as Prime, free two-day shipping, and other similar benefits. Amazon’s delivery services are reliable in the majority of cases.

  • However, customers have occasionally found that their package has been sent to the wrong recipient, and are unsure what to do. Continue reading to learn more about what I discovered!
  • Amazon sent the wrong address
  • Amazon customer service can be reached at their 1-800 number to report any problem with a customer’s parcel. Amazon will issue a refund if the problem was due to the delivery company. The refund amount may differ if the incorrect address is selected by the customer during order.

  • If you’d like to learn more about how to get a refund if your package hasn’t arrived, who is held responsible for wrongful deliveries and more, keep reading this article for useful tips and information!
  • Amazon Delivered To Wrong Address (What To Do, Refund + More)

    Why was my Amazon Package delivered to the wrong address

    An Amazon parcel may have been sent to an incorrect address for one of several reasons.

    One of the most common reasons is customers may have misspelled their address, so the courier took the package to the address that matched it.

    If a customer recently moves and has not updated their address, another reason could be the following:

    However, the majority of delivery problems are caused by the courier misreading the Amazon packaging label.

    However, it is important that customers verify their address before they place an order.

    Amazon Will Refund Sending Packages to an Unapproved Address

    If customers haven’t received their package and it was delivered to the wrong address, they can request a refund from Amazon.

    Here are the steps to get a refund for customers:

    Log in to to view your orders. Locate the order that was wrongfully delivered and select the “Problem with your order” option. Select “Problem With Your Order” after you have selected the option. Type the problem in the box and explain why the package was not delivered to the correct address. To request a refund, click “Submit” again and make sure to check back frequently.

    Amazon customers can reach out to customer service at to report the problem or request a full refund.

    The customer service representative may also offer to replace the items ordered with a new order, though this may vary depending on the representative customers talk to.

    Customers should note that Amazon may not offer a refund if the delivery mistake was caused by the customer entering incorrect information about their address. But, it is possible for this to differ.

    Amazon Delivered To Wrong Address (What To Do, Refund + More)

    Are Amazon Drivers Accountable for Wrongful Deliveries?

    Amazon does not employ most of its delivery drivers. They are not liable for incorrectly delivered packages.

    Amazon’s delivery companies may notify the driver if there is a problem with delivery.

    Amazon has stated however that it does not take responsibility for delivery service actions.

    Prime deliveries can be different, however, because Amazon’s drivers usually deliver them.

    Amazon Sellers Hold Responsible for False Deliveries

    Amazon sellers who are third-party sellers may be responsible for any violation or abuse that the customers have committed.

    Sellers will not be responsible for problems with handling or shipping.

    Customers can however contact the seller directly if they feel that the problem was caused by a third-party seller.

    Sellers may give a partial refund or replace the item if it was their fault.

    Amazon Delivered To Wrong Address (What To Do, Refund + More)

    What if I misplace Amazon packages?

    Recipients of Amazon packages that they did not order are advised to contact customer service immediately in case they receive the package.

    Amazon will sometimes notify recipients that their packages were misplaced and send them an email.

    Therefore, customers should rectify the situation by alerting Amazon customer service to the mistaken delivery, which they can do by phoning customer service or using the instant message feature on

    How do I return an Amazon package that I did not order?

    If customers have received a package from Amazon by mistake, they can alert Amazon to the situation by calling Amazon customer service and giving them the tracking number, recipient name and address on the package.

    Amazon can track the origin order and will arrange for a delivery driver to collect the parcel from the addressee.

    But, in the event that Amazon fails to rectify the situation customers can simply keep the parcel. Customers may attempt to call the customer if they have the number on their package.

    Amazon recommends that customers contact it first. However, this is to preserve the privacy of the customer who made the purchase. Customers should only contact Amazon directly if Amazon cannot rectify the situation.

    To find out more about Amazon, you can also read our posts on whether or not Amazon packages come with receipts, Amazon refund without return, and also if Amazon has a phone number to call.

  • Conclusion
  • Amazon customer service can help customers if their package arrives at the wrong address. Call 1-877-586-230 to reach them. Amazon will try to locate and recover the item, or provide a return, or send a replacement.

    Amazon will also allow customers to notify Amazon customer service in the event that they are sent an undeliverable package. This includes the tracking number, name of the recipient, and address. If it is not fixed, the recipients can keep the package.

    What Happens If Amazon Package Delivered To Wrong Address?

    Amazon customer service can help customers if their package arrives at the wrong address. Call 1-877-586-230 to reach them. Amazon will try to locate and recover the item, or provide a return, or send a replacement.

    How do I return an Amazon package delivered to me by mistake?

    To report the issue and have it resolved as quickly as possible, you can reach Amazon via your Amazon account. Amazon can send you pre-paid shipping labels if an error was made in charging you for an item that you don’t need. Amazon will pay the shipping costs for the return.

    .Amazon Delivered To Wrong Address (What To Do, Refund + More)

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